Refund and Returns

Last updated: November 14, 2026.

Slides (physical)

You can return slides within 15 days of delivery (U.S. orders) or 30 days (international orders), as long as they are undamaged and unworn. Email hello@grimey.world with your order number to start a return. The customer pays return shipping.

Damaged or wrong item

If your order arrives damaged or is not what you ordered, email us with your order number and a photo and we will make it right.

Digital manga

Digital downloads cannot be returned once delivered. If the file will not open or download, contact us and we will fix it or refund you.

Free digital copy

The digital Volume 1 included free with slides is yours to keep, even if the slides are returned.

How refunds work

Approved refunds go back to your original payment method within 5 to 10 business days after we receive the return. Original shipping is not refunded unless the item was our error.